Refund policy

Return & Refund Policy – Scoops & Kettle

At Scoops & Kettle, we take pride in delivering fresh, high-quality popcorn straight to your door. Due to the perishable nature of our products, all sales are final, and we do not accept returns or exchanges.

Damages & Issues

Please inspect your order upon arrival. If your order arrives damaged, defective, or if you receive the wrong item, please contact us immediately at [your email] with your order number and photos of the issue. We will work with you to resolve the problem as quickly as possible.

Exceptions / Non-Returnable Items

Because popcorn is a perishable food item, we cannot accept returns or exchanges. Additionally, we do not accept returns on sale items or gift cards.

Refunds

Refunds are only issued in cases where an order arrives damaged, defective, or incorrect. If approved, refunds will be processed back to your original payment method within 10 business days. If you have not received your refund after 15 business days, please contact us at [your email].

Thank you for choosing Scoops & Kettle! 🍿✨

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